How our Refill System Works

Clean + Dry

Thoroughly clean your skincare vessel and allow it to air dry, or use a hairdryer on a low heat setting to speed up the process.

Replenish Product

Take your refill pouch, twist off the cap, and gently squeeze the product into your clean, dry vessel.

Rinse + Dry

Rinse the refill pouch and allow it to dry completely, ensuring no product residue remains inside.

Remove Spout

cut off the plastic spout and place it inside a recyclable container, such as a water bottle or plastic container, before disposing of it in your recycling bin.

Place in Reply-Paid Envelope Supplied

Place up to 5 refill pouches into the provided reply-paid envelope, ensuring the envelope remains flat and the pouches are not folded.

Pop in an AusPost Box

Drop your filled envelope in any Australia Post box, and we’ll take care of the rest, recycling your refill pouches through TerraCycle!

Refill + Return

Make a positive impact with our Refill and Return program! Soft plastics, like refill pouches, can't be recycled through curbside collection and can contaminate your recyclables, sending them to landfill. Instead, use the prepaid envelope included in your order to send back your refill pouches, and we'll ensure they are recycled properly through TerraCycle. Simply cut off the plastic spout and recycle that through your regular curbside bin, then send us the soft plastic pouch for responsible recycling. Join the movement to reduce waste and help us make a difference!